Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping is offered through UPS and USPS. Estimated shipping times will be displayed at checkout.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@pavimariecandleco.com with your name and order number, and we will look into it for you.

We do not accept returns. Please review our Return Policy here.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@pavimariecandleco.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@pavimariecandleco.com.